Every POSH (Prevention of Sexual Harassment) investigation begins with a single step: the receipt of a complaint. This is far more than an administrative requirement it is the moment where an organization demonstrates its commitment to dignity, respect, and fairness at the workplace. How this step is handled sets the tone for the entire investigation, influences employee trust, and ensures compliance with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. 1. How a Complaint Can Be Filed The POSH Act requires all complaints to be made in writing. To make this process inclusive and accessible, the law allows flexibility: A handwritten or typed letter can be submitted directly to the Internal Committee (IC) or its Presiding Officer. An email from the complainant’s official or personal ID is equally valid. If the complainant is unable to write, the IC must assist her in recording and formalizing the complaint. This ensures that the inability to ...
The POSH Act has brought about a significant shift in workplace culture in India, particularly in organizations that have taken proactive steps to implement its provisions. Companies that have established robust Internal Complaints Committees (ICCs) and conducted awareness programs have seen a decrease in instances of sexual harassment, as employees are more informed and empowered to report misconduct. Case studies from large corporations like Infosys and TCS show how training programs, workshops, and open-door policies have helped in creating safer workplaces. These organizations report increased employee satisfaction and trust in the grievance redressal process. Employees are now more confident that complaints will be taken seriously and that appropriate action will be taken against offenders. However, there are still gaps in smaller organizations and unorganized sectors where the implementation of the POSH Act is often lax. In these environments, cultural norms may still perpetuate...