Every investigation must reach a logical and just conclusion. Under the POSH Act , 2013, the Internal Committee (IC) is mandated to complete its inquiry within a fixed timeframe and deliver a reasoned, evidence-based report. Step 7, Completion of Inquiry & Findings, is where the IC translates all testimonies, documents, and evidence into a clear determination of whether sexual harassment has been proved. This stage is critical because it directly impacts the future of the complainant, the respondent, and the organization. 1. Timeline for Completion The POSH Act requires the IC to complete its inquiry within 90 days of receiving the complaint. This ensures the process is not prolonged unnecessarily and that both parties receive closure in a reasonable timeframe. 2. Elements of the Final Findings The IC’s findings must be clear, detailed, and impartial. A comprehensive report typically includes: Allegations examined: Specific incidents or behaviors raised in the complaint. Evidence c...
Client or customer harassment poses a significant challenge for employees in various industries, particularly those in client-facing roles. In this article, we delve into a hypothetical case study involving client harassment and discuss the necessary steps for organizations to protect their employees and uphold a safe work environment. Case Study : Client or Customer Harassment Scenario: Maria, representative, a finds dedicated herself sales in an uncomfortable situation as she faces persistent sexual comments and advances from a client during business meetings. Despite her professionalism and attempts to redirect the conversation to business matters, the client's behavior continues, leaving Maria feeling vulnerable and distressed. Response: Addressing client or customer harassment requires a proactive and supportive response from organizations. Here's how companies can effectively address and mitigate such situations: 1. Establish Policies and Procedures: To protect employe...